Reference

3js Terms & Conditions for India Access

These Terms & Conditions explain how your 3js account works, how deposits and withdrawals are checked, and what applies when you use the site from India.

Account useWallet checksLocal lawSupport records
3js 3js Terms & Conditions for India Access
HELP CHANNELS

Where To Ask About Terms

If a clause is unclear, send us the page path and the exact sentence you want explained. We handle change requests, access questions, and account closure queries through written support so you can keep a record. For faster routing, use the same email or mobile number tied to your account, and include any payment trail linked to the request. We reply with the rule that applies and the next step for your account.

Team online

Email Support

Send your request with your registered name, account ID, and the clause you want checked. We use that detail to match the request to your record, confirm the wording, and reply in writing so you can keep it.

In-App Chat

Use chat when you need a quick read on notice periods, profile changes, or withdrawal holds tied to terms. We can confirm what we need from you before any action moves ahead, which helps avoid repeat messages.

Written Request

If you want a formal trail, write to our support address and ask for the relevant section to be clarified or updated. We keep the exchange on file for legal and account handling until the matter is closed.

DATA & RECORDS

How We Keep Your Records

We only keep the data needed to run the account, check payment trails, answer term-related requests, and meet legal retention duties.

Login Data

We store the profile details needed to verify your identity, keep the account active, and trace changes to your accepted…

Cookies

Cookies remember language, session state, and the last page you opened so you do not have to repeat each step.

Device Checks

We compare device and browser signals with your usual pattern to spot unusual access.

Record Retention

We keep term notices, support logs, and payment records only for as long as needed for account handling and legal…

Correction Requests

If your name, phone number, or address changes, send the new details through support with a matching account reference.

Security Contact

For a lockout, lost device, or suspected misuse, contact support at once from your registered email or number.

Terms Questions We Hear

These questions cover account use, data handling, access changes, and how to reach us when a clause needs a closer read. The answers below are written for India access and may change if local law or our process changes. If you need a line-by-line check, contact support with your account details so we can look at the exact clause and the record tied to it.

Yes, where local law permits. If access rules change for your region, we may restrict the account, ask for fresh checks, or pause certain actions until the rule is clear.

We treat continued use after a notice as acceptance where the law allows. If a change affects a key point, we may ask you to confirm it before you keep using the account.

Yes. Send the changed detail through support with your account reference, and we will compare it with the record already on file before updating anything. That keeps the audit trail clear.

We keep the details needed for login, payment checks, support replies, and legal retention. We do not keep more than we need for those tasks, and we review old records on a set schedule.

We keep them only for the period needed to run the account, handle disputes, and meet legal duties. After that, we archive or remove them under our retention process.

Use email or in-app chat and include the clause, your account ID, and any linked payment trail. That helps us route the request to the right team quickly and keep the reply tied to your file.

Yes. Send a closure request through support, and we will confirm any remaining steps, including records we must retain for legal reasons and the point at which access ends.